Alicia is a highly creative and self-motivated individual who excels at finding the best out-of-the-box solutions for challenges. She is at ease when communicating effectively with small or large groups and thrives in leadership roles. Over a decade of experience has given her impeccable customer service and conflict resolution skills. She is level-headed, with a warm personality that helps ease the anxiety of conflicts for both customers and staff. She also excels at relationship building both within a company and within the surrounding community. By fostering local community support and social networking she has increased brand interest and driven sales in highly competitive environments.